Cancellation and Transfer Policy

MMA Discovery Program, Mitchell House Day Programs & Naturalist Leadership Program

Cancellations for any reason prior to May 31st will be subject to a 30% administrative fee. Any cancellations after May 31st will be subject to a 50% administrative fee with the remaining balance refunded ONLY if the spot can be filled at the time of the cancellation. There is a minimum cancellation fee of $100 for all camp programs and 30% cancellation fee for Mitchell House programs. If MMA cannot fill the spot the entire fee will be considered non-refundable. No refunds, for any reason, including emergencies, will be issued if cancellations are made within 14 days of the session’s start date. Refunds will not be given for sick or absent days.

If a class is canceled by the MMA your payment will be fully refunded.

Enrollment is limited in all camps. Registration is based on a first-come, first-serve basis. We cannot hold a space ‘open’ for any child.

All registration and medical forms MUST be completed at least two weeks prior to the session’s start date. Students will not be considered enrolled in camp and may not attend until all medical and registration forms have been received. If a child does not have a completed medical form two weeks before camp, MMA reserves the right to drop the child from the program and you will not be issued a refund.

Transferring your discovery camp or NLP session to other dates will be permitted for a fee of $75, per session, if the transfer is made at least four weeks prior to your original start date.  If there is less than four weeks notice, fees will be based on our camp cancellation policy.

Natural Science Museum, Observatory, Aquarium, and Mitchell House Adult & Family Program

A cancellation done at least 24 hours before the scheduled program time & date will receive a 50% refund. A cancellation done on the day of the program, for any reason, will not receive a refund.

MMA Private Program

Cancellations more than a week in advance will receive a full refund.  Any cancellation within one week of the program date will result in a  administration fee of 50% of the total cost. Cancellations within 48 hours will result in a 75% fee and cancellations day of will receive no refund. There are no refunds offered for missed programs.

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